Terms of Service

Welcome to Chew Cheer Chow (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or purchasing our products.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to use our website for lawful purposes only and not to violate any applicable laws or regulations.

2. Products & Services

Chew Cheer Chow offers all-natural dog treats, pet soaps, grooming products, and pet-friendly novelty items. All products are intended for pets only.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before introducing new treats or grooming products, especially if your pet has allergies or sensitivities.

3. Orders & Payments

All prices are listed in U.S. dollars and are subject to change without notice. By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability.

4. Shipping

Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other factors beyond our control. Once an order is shipped, Chew Cheer Chow is not responsible for carrier delays, lost, or stolen packages.

5. Returns & Satisfaction Guarantee

Due to the nature of our products, all sales are final. However, your satisfaction matters to us. If there is an issue with your order, please contact us and we will work with you to find a fair solution.

6. Product Use & Safety

Pet parents are responsible for supervising their pets while using our products. Always provide fresh water and discontinue use if your pet shows signs of discomfort or adverse reactions.

Chew Cheer Chow is not responsible for misuse of products or failure to follow feeding or usage guidelines.

7. Intellectual Property

All content on this website, including logos, text, images, designs, and branding, is the property of Chew Cheer Chow and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Chew Cheer Chow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy

Your use of our website is also governed by our Privacy Policy. We respect your privacy and are committed to protecting your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of the site constitutes acceptance of those changes.

11. Contact Information

If you have questions about these Terms of Service, please contact us at:

📧 Email: support@chewcheerchow.com

📞 Phone: 908-318-4216